Public:AI Copilot for Services

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Professional Services companies, would build Expert System for their Subject Matter Expert, so that customers are served faster, accurately, and even by junior staff

WHO:

(How many?) Professional Service companies with more than $250,000/year . Example customers:

Tax Consulting AI

Medical Writing AI

VC Assistance AI

File:Automating Professional Services to reduce labor cost.png
Automating Professional Services to reduce labor cost


WHAT: Expert system built to emulate the Subject Matter Expert in a Professional Services company.


WHY:

So that (especially the junior) staff is able to serve customers faster & accurately. Read the chapter on right from the book "The Boutique" that shows examples of professional service companies that automated their process to gain competitive edge

Also read speculation from greylock on Co-pilot for Services

Professional Service companies would improve their Customer Intake process, to increase their Sales Funnel's top line and also save time of their staff to onboard new clients

WHO

For BeginAProject, we are building a home construction service related chatbot. It will provide estimation of home construction projects to professionals

For Jaya.ai we would have helped drive leads on TOFU for law firms, and also helped automate some customer onboarding process for lawyers

WHAT

A long customer onboarding form is turned into a chatbot that asks less number of questions, and that too while writing their documents in real time on the fly as questions are being answered.

WHY

  • More prospects in the Sales Top of the funnel for Professional Service companies.
  • Some customers not having to hire the services firm because the gig was easy for the bot, customer was able to self-help themselves talking to the bot
  • Onboarding time reduces for new customers

Professional Services Companies would help their competitors to serve their clients faster & better

References