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  • 16:31, 25 September 2023 Satwinder singh talk contribs created page KPIs for Design (Created page with " In this section, we explain how to measure the most important UX KPIs. Some KPIs are behavioural (they measure what the user does) and some are attitudinal (they measure what the user says). The most important behavioural UX KPIs are: # Task success rate # Time-on-task # User error rate # Navigation vs. search The most important attitudinal UX KPIs are: # System usability scale (SUS) # Net promoter score (NPS) # Customer satisfaction (CSAT)") Tag: Visual edit
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